Return Processing
American
Shipping Center's warehousing facilities can easily accommodate processing
return items for companies not looking to use up valuable warehouse
space. Scaleable return processing from American Shipping Centers provides
an alternative for companies looking for more cost effective options
to processing returns internally. Returns from ASC's fulfillment division
can be processed internally or redistributed to the client.
Product Testing
ASC
can fully test a product return and then reroute the product to the
proper destination. Fully itemized reporting notify's a client of each
return and the condition of the return: damaged, restock, substandard
(functional), or repackage. Following carefully preconceived instructions
from the client, ASC will take the appropriate course of action based
on client instructions for handling returned merchandise. Random post-inspection
product checks are routine for managers to ensure the employees are
handling returns according to client instruction.
Liquidation
If
ASC has held onto a client's product for an extended period of time
with lagging sales, a possible alternative to holding onto the stock
is liquidation. ASC will assist clients seeking to liquidate stock that
is not selling providing alternative paths to move the clients product(s).
Return Retribution
Should
there be an error in the pick and pack phase and a wrong item is SKU
is shipped, ASC will send out, at ASC's expense, a return processing
packet. This packet includes packaging materials to process the return,
instructions, and free return shipping.
Carriers
American
Shipping Centers partners with UPS, Fed Ex, USPS and DHL. ASC is not
responsible for items which are lost, stolen, or otherwise damaged via
the carriers ASC partners with. Nor is ASC liable for the loss of business
revenues, or other damages associated with such loss. Should a package
be lost or damaged in transit, ASC will provide a refund of up to $100
according to individual carrier policy.
Relevant Return
Processing Topics
Outsource Return Processing
Solutions
